FAQ
1. How do I place an order?
Browse the products on our website, select the products you like and add them to the shopping cart. Then, go to the shopping cart page and click the "Checkout" button, follow the prompts to fill in your shipping information and payment information to complete the order.
2. How much is the shipping cost?
As long as you buy two or more, you can get free shipping on the entire order.
3. How long does it take to receive my order?
The order processing time is usually 1-3 business days, and the shipping time depends on your location and the selected shipping method. Standard shipping usually takes 12-15 business days
4. Can I track my order?
Yes, once your order is shipped, we will send tracking information by email. You can use the tracking number to check the order status on the shipping company's website.
5. How do I cancel or change my order?
If you need to cancel or change your order, please contact our customer service team as soon as possible. If the order has not been processed, we will do our best to meet your request.
6. What is the return and exchange policy?
We provide a 30-day no-reason return and exchange service. Items must be returned unused and in their original packaging. Please contact Customer Service for a return authorization and detailed steps.
7. What payment methods are accepted?
We accept a variety of payment methods, including credit cards, debit cards, and PayPal. The specific payment options will be displayed at checkout.
8. How can I contact us?
If you have any questions or need assistance, please contact our Customer Service team via email: dance@inspanda.com
Browse the products on our website, select the products you like and add them to the shopping cart. Then, go to the shopping cart page and click the "Checkout" button, follow the prompts to fill in your shipping information and payment information to complete the order.
2. How much is the shipping cost?
As long as you buy two or more, you can get free shipping on the entire order.
3. How long does it take to receive my order?
The order processing time is usually 1-3 business days, and the shipping time depends on your location and the selected shipping method. Standard shipping usually takes 12-15 business days
4. Can I track my order?
Yes, once your order is shipped, we will send tracking information by email. You can use the tracking number to check the order status on the shipping company's website.
5. How do I cancel or change my order?
If you need to cancel or change your order, please contact our customer service team as soon as possible. If the order has not been processed, we will do our best to meet your request.
6. What is the return and exchange policy?
We provide a 30-day no-reason return and exchange service. Items must be returned unused and in their original packaging. Please contact Customer Service for a return authorization and detailed steps.
7. What payment methods are accepted?
We accept a variety of payment methods, including credit cards, debit cards, and PayPal. The specific payment options will be displayed at checkout.
8. How can I contact us?
If you have any questions or need assistance, please contact our Customer Service team via email: dance@inspanda.com